Privacy policy
Last updated: March 2026
Greenbay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our depot operations platform and website.
1. Information we collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information when you create an account or request a demo
- Organisation and role information
- Usage data and interaction logs within the platform
- Technical data such as IP address, browser type, and device information
- Depot operational data that you or your integrations provide to the platform
2. How we use your information
We use the information we collect to:
- Provide, maintain, and improve the Greenbay platform
- Process and fulfil your requests, including demo bookings
- Send you technical notices, updates, and administrative messages
- Respond to your comments, questions, and support requests
- Monitor and analyse trends, usage, and activities to improve our services
3. Data storage and security
We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. We use secure cloud infrastructure and conduct regular security audits. Access to personal data is restricted to authorised personnel who need it to operate, develop, or improve our services.
4. Third-party services
We may share your information with third-party service providers who assist us in operating our platform, conducting our business, or serving our users. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify. We do not sell your personal information to third parties.
5. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Request portability of your data in a structured, machine-readable format
6. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@greenbay.solutions.